Refund policy

Return & Refund Policy

Thank you for shopping with Herencia Zac
We stand behind the products we offer and want you to feel confident in your purchase.

 

Returns

We accept returns within 14 days of delivery if the item meets the following conditions:

• Item is unused and in original condition

• Item is returned in original packaging

• Proof of purchase is provided

To initiate a return, please contact us at: herenciazac1@gmail.com

 

Refunds

Once we receive and inspect your return:

• Approved refunds are issued to the original payment method

• Processing may take 3–5 business days depending on your bank

Original shipping costs are non-refundable.

 

Questions

If you have any questions about returns or refunds please contact us at: herenciazac1@gmail.com